
Customer Reviews
It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings.
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The Moorings is simply the best and this is the world class base in Tortola BVI. You folks took care of everything with practice and purpose as usual.
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Candace and Vicki made our trip incredibly memorable. Candace was VERY engaging and always asking us what we needed. She literally made the trip for everyone. I cannot say enough great things about her! Vicki cooked meals for vegan and gluten free with a big smile on her face. She was absolutely delightful and always smiling!
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Super friendly staff, ease of checkin- out. Overall experience was fantastic
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Such a beautiful way to see Dalmatia! Captain Ivan and staff were excellent
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The overall experience was wonderful. The boat was ready as promised, looked great and the cabin was ship shape. The checkout was just right and I felt the boat was set up just like it should be just as advertised.
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From arrival to departure the Moorings facility, staff and overall environment was incredible. The 50′ boat was clean and quite new which we really appreciated. We were paired with an incredible Skipper (Sam Crone) who made the trip for us! Sam’s professionalism, attitude and overall fun personality really made our yacht week he became part of the family and just another one of us having an incredible time in an incredible place.
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Everything was perfect from the condition of the boat to the provisioning to the captain
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Very well organized. Communicated well before trip. Add on rentals I’d paddle boards, etc made so easily. Very kind, courteous and helpful staff. Our Moorings skipper Will Stewart made the week go so smoothly and every detail was completed with expert care.
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It’s a fantastic vacation
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This was our second Moorings Charter. We enjoyed it as much if not more. Our Captain was amazing, he helped us see many new places in BVI, even though we were on a charter during low season.
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Moorings staff was professional and supportive from the moment we entered into contract to sail in Sardinia until our trip was over. Lorenzo our captain was exceptional making us feel safe, comfortable aboard, and guided us to many sensational destinations.
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Great customer service during the charter, excellent boat in great condition, very helpful chart briefing, super staff at the charter base in Ra’iatea. Sincere thanks to Sophie, Laurent, and Fred!
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Phenomenal customer service, boat systems in pristine condition, when we had a mechanical issue with dinghy motor on Korćula, a local mechanic was dispatched within 90 minutes to repair the issue.
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Great customer service. The staff at the yacht base were very professional and helpful.
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We loved our charter in Sardinia! We’ve enjoyed each of our previous charters as well.
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I have been chartering with the Moorings for 31 years
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We had an absolutely amazing time! I can’t think of one thing that went wrong. Captain Edie made me feel safe the entire time on the boat. He listened to what we we’re interested in doing and geared the itinerary perfectly for us. Chef Ana created beautifully prepared meals that tasted fabulous. We will miss the yummy aromas! Edie and Ana made this trip fantastic for us! We are very grateful they were our crew!
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Staff is knowledgeable, accommodating, helpful, and friendly.
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They accommodated all of our requests. Was a very relaxing vacation and captain and crew knew exactly where to take us and how to organize the trip. Felt very comfortable and would not have changed a thing.
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Capt Brian and chef Chargois were amazing. They took every detail into consideration to make our experience the absolute best. Safety and comfort were top priority
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We have chartered sailboats in several locations, often with Sunsail and the Moorings, the staff at this location were by far the best that we have experienced. This Christmas season, we decided to try Sunsail in Antigua. To be honest booking Antigua with Sunsail was not the easiest. I like to review the cruising guide and charts ahead of time, but despite my best efforts I could not get the correct information out of the administrative office in Florida. Everytime I asked for a cruising guide/charts I was referred to the sample itinerary on their website. At one point I was sent an email link for the cruising guide for the BVI. So, it got off to a rocky start.
Once we got to Antigua, things were very different. The location and staff could not be better. You are not likely to meet a more helpful group of people than the Sunsail staff at Antigua. Nothing was too much trouble, no question would remain unanswered, Although everyone was wonderful to work with, Brittany, Bob and Clive stood out as exceptional, and we are indebted to them, and it was their efforts that earned this review five stars.
There are two things that Sunsail/Moorings could do that would improve the experience. One, bring back the welcome packet that you used to send out years ago with luggage tags, cruising guide etc. Secondly, and I am echoing what another reviewer mentioned and that is having a longer season at Antigua. We would love to visit this destination in the summer and fall, the current cruising schedule offered for Antigua is way too short.Booking # V46349
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The staff at the base here is hands down the best. All of the employees go out of their way for you.They tried to help in all aspects of our trip. wish they were open all year around that way I could bring the kids on their summer brake form school..We will be back!
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Had a fantastic holiday with these people. A few minor issues with the boat but all sorted out in a very friendly and efficient manner. Anyone who knows anything about sailing knows that boats need constant maintenance so it’s really not an issue. We will be back!
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We have chartered with sunsail and the moorings in other locations, and the staff at the base here is hands down the best. The facility is not huge, but all of the employees go out of their way for you. One of them even drove my mom and kids to a nearby beach in a dinghy while my husband and I were on our scuba tour. They had great recommendations, and tried to help in all aspects of our trip. I also love the English Harbor location!
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